By default, the component synchronizes tenant data from the Microsoft cloud for all customer tenants that belong to your Microsoft partner account. If you need to deactivate this synchronization for a specific customer tenant, complete these steps:
Note:
- The activation or deactivation of data synchronization is only available in UX1 for resellers. Customers can only refresh their own data by clicking the Refresh button.
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Log in to your CloudBlue Commerce reseller
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In the left menu, select Microsoft Online Management.
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Click on one of the customer tenants in the list.
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Click Deactivate Tenant Synchronization and confirm the operation.
Note: A tenant synchronization will also take place whenever an action is performed in MOME which alters data in Microsoft. For example, when a user is created or disabled, or when a secure score action is updated, the tenant synchronization will take place. Additionally, a periodic task is available in CloudBlue Commerce named "Tenant Weekly Synchronization", which synchronizes all the active tenant resources on a weekly basis.
As a result, the tenant data of that customer tenant, such as its licenses and cloud users, will not be synchronized from the Microsoft cloud to the component.
Notes:
- You can activate tenant synchronization for a customer tenant by clicking Activate Tenant Synchronization in step 4.