Editing Resources and Limits for Service Template

Service templates define a scope of Odin Automation resources (resource types) that customers can use after subscribing to them. Once you have created your service template, you can add new resources to it or edit the limits of existing ones. Editing resources in the service template may affect all subscriptions based on this service template.

Note: A billing system (for example, OA Billing) does not allow you to edit resources of the service template while it is activated. Therefore, before editing the service template, make sure that it is in inactive state. Otherwise you are cannot change the set of the resource types in the service template. To make it inactive, click the Deactivate button on the service template's General tab. After you finish editing, do not forget to activate it again.

To add more resources types to your service template:

1. Go to Products > Service Templates and click a name of the service template you want to add resources to.
2. Deactivate the service template if its current state is active by clicking the Deactivate button.
3. Open the Resources tab > Limits sub-tab.
4. Click the Add resources button.
5. Choose the resources you wish to add to the service template by selecting check boxes opposite to the resources names, then click Submit.

6. Set limits for the new resources included into the service template or mark them as unlimited. When you complete setting limits, click Submit.

   Note: Usage limit defined for resource types based on the Application Counter resource class is the total value for all users under the same subscription. This means that a customer may distribute resources between service users by defining the maximum usage amount for each particular service user. The customer cannot exceed the total defined in the subscription for any of their service users. However, the opposite is true when the limit is defined by an external system.

7. If you do not use OA Billing, go to the General tab of the service template profile and click the Apply Template Limits or Apply Template Limits and Parameters link.

   • Apply Template Limits. By clicking Apply Template Limits you can add and remove resources to and from the list of resources of the service template, or change the input limits for the existing resources. The resources may be provisioned and unprovisioned to and from the subscription depending on the resource types included into the subscription.
   • Apply Template Limits and Parameters. By clicking Apply Template Limits and Parameters you can migrate the respective subscription to the new service template by provisioning and unprovisioning new resources and their limits to the subscription. The resources may be provisioned and unprovisioned to and from the subscription depending on the resource types included into the subscription.

The necessary resources have been added to the service template, and you can use this service template with the modified resources content.

If, at some point, you want to edit the resources limits within your service template, perform the following operations:

1. Go to Products > Service Templates and click a name of the service template you want to manage resources.
2. Open the Resources tab. If necessary, by clicking the resource type, you can proceed to the management page of the resource type, where you can view the resource's parameters and edit them if necessary. Changes applied to the resource type values may affect the services already provisioned based on the current service template.
3. Click the Edit button to change the resource limits.
4. Change limits for the resources included in the service template or mark them as unlimited. When you complete setting limits, click Submit.
5. If you do not use OA Billing, go to the General tab of the service template page and click the Apply Template Limits or Apply Template Limits and Parameters link.

Now the resources in your service template have new limits.

Please note that the Apply Template Limits and Apply Template Limits and Parameters links are not available if you use OA Billing. If you do not have OA Billing, you will find the Apply Template Limits and Apply Template Limits and Parameters links on the General tab of the service template page. If OA Billing is used, you need to manage resource limits and parameters from the appropriate OA Billing service plan. Please see OA Billing Provider's guide >> Managing Subscriptions > Handling Subscriptions > Synchronizing Subscriptions for details.

Note: If CQmail Hosting is included in the service template, you can limit its resource usage by editing one at Products > Service Templates > [Service Template Name] > Resources tab > Limits sub-tab. Independently of the limit unit you put for CQmail Hosting and the quantity of domains using CQmail Hosting, the resource usage is always be equals to 1. Other resources and sub-resources can be limited during service template creation and work according to the limit unit you assign them.