Configuring VPS Notifications

You can use the standard CloudBlue Commerce mechanism to work with VPS/CS notifications. For more information about managing events and notifications (for example, subscribing to notification messages or customizing them), refer to CloudBlue Commerce Operations Provider's Guide >> Monitoring the System > Managing Notifications.

Customer will get an e-mail notification in case any long-running operation fails. The server owner will be aware of an issue even if not logged in to the CCP.

The default notifications specific to VPS/CS Hosting are listed in the table below.

Notification name	Description	Name in paci-config.xml
Server creation failed	Send an e-mail notification to customers when server creation fails.	`serverCreationFailed`
Server recreation failed	Send an e-mail notification to customers when server recreation fails.	`serverRecreationFailed`
Server backup failed	Send an e-mail notification to customers when server backup creation fails.	`serverBackupFailed`
Server restoration failed	Send an e-mail notification to customers when server restoration from backup fails.	`serverRestorationFailed`
Server clone failed	Send an e-mail notification to customers when server cloning fails.	`serverCloneFailed`
Server fail-over succeeded	Send an e-mail notification to an administrator when server fail-over within the cluster is completed successfully.	`serverFailoverSucceeded`
Cloud Infrastructure Automation Instance Manager error	Send an e-mail notification to user 'admin' (with ID=1) when an error occurred in the Instance Manager.	`oaciInstanceManagerError`
Cloud resource shortage	Send an e-mail notification to user 'admin' (with ID=1) when Cloud resource usage is exceeded.	`cloudResourceShortage`

You can customize the subject and body of the email to be sent to the customer via PCP. Email templates can be configured in Operations control panel > System > Settings > Email Templates.

Starting with OACI version 18, hotfix 21. you can disable specific notifications for all users. To do this, perform these steps:

Connect to the OACI endpoint using SSH.
Open the /usr/local/share/PACI-aps/paci-config.xml file for editing.
In the <emailMessages> section, change to false values of the notifications you wish to disable for everyone. For example:
```
<serverFailoverSucceeded>false</serverFailoverSucceeded>
```
Note: If a notification is not mentioned in this file, its value is considered as true, which means that such notification will be sent.
Save the file.
Restart the OACI service using the following command:

service PACI-aps restart
After the service restarts, your changes will be applied.