External Directory Synchronization

The Hosted Exchange application can be integrated with the External Directory Synchronization (EDS) service that provides customers with the following features:

  • Instant user provisioning. Users created in the on-premise Active Directory domain of a customer are instantly created in CloudBlue Commerce in the Hosted Exchange organization of the customer.
  • Instant mailbox provisioning. A customer can configure the EDS service so that newly synchronized users are instantly provided with mailboxes in the Hosted Exchange organization of the customer.
  • User account synchronization. All changes to user properties such as names, contact info, and group membership made in the on-premise Active Directory domain of a customer are automatically propagated to the respective users in the Hosted Exchange organization of the customer.
  • (Optional) User password change synchronization. When the password of a user is changed in the on-premise Active Directory domain of a customer, the password of the respective user is updated in CloudBlue Commerce, which ensures a unified sign-in experience.

    Note: During the initial synchronization of users from an on-premise Active Directory domain, the passwords of these users are not delivered to CloudBlue Commerce. In CloudBlue Commerce, the passwords of these newly synchronized users are auto-generated.

  • Address book synchronization. Contacts created in the on-premise Active Directory domain of a customer, as well as their properties, are automatically propagated to the Hosted Exchange organization of the customer.

  • Partial domain synchronization. A customer can choose a set of Active Directory Organization Units to be synchronized to the Hosted Exchange organization and apply additional filter conditions for users and contacts.
  • Selective attribute synchronization. A customer can limit the set of attributes to be synchronized.
  • Security

    • All information is delivered to CloudBlue Commerce in an encrypted form from the client EDS components installed in an on-premise Active Directory domain.
    • Within an on-premise Active Directory domain, passwords are delivered in an encrypted form between the client EDS components installed in the on-premise Active Directory domain.
  • Platforms Supported. A customer can install the client EDS components on the following operating systems:

    • Windows Server 2008 Standard Edition (x64)
    • Windows Server 2008 Enterprise Edition (x64)
    • Windows Server 2008 Datacenter Edition (x64)
    • Windows Small Business Server 2008 Standard Edition (x64)
    • Windows Server 2012 Standard Edition (x64)
    • Windows Server 2012 R2 Standard Edition (x64)

Note: The deployment of the EDS service is optional. You need to install it only if you want to provide your customers with the ability to synchronize their Hosted Exchange organizations with their on-premise Active Directory domains.