Switching Subscriptions from the Hosted Exchange 2016 Module to the Hosted Exchange Application
This section describes how to switch subscriptions from the Hosted Exchange 2016 module to the Hosted Exchange application.
There are two procedures for switching subscriptions:
- Switching Subscriptions by Swapping Resources. In this procedure, Hosted Exchange 2016 module resources are swapped with Hosted Exchange application resources at the system level so that all Hosted Exchange 2016 module service templates, service plans, and subscriptions are transformed into Hosted Exchange application ones.
- Switching Subscriptions by Changing Service Plans. In this procedure, Hosted Exchange 2016 subscriptions are switched from their source service plans (which contain only Hosted Exchange 2016 module resources) to target service plans (which contain Hosted Exchange application resources).
If you want to avoid making significant changes in your system and sending your customers notifications during migration, you should use the procedure described in Switching Subscriptions by Swapping Resources. If you want to have full control and flexibility during migration, you should use the procedure described in Switching Subscriptions by Changing Service Plans.
Warning: You must use only one of the procedures on your CloudBlue Commerce installation. Performing both procedures within the same CloudBlue Commerce installation is not supported.
In the table below are the pros and cons of the procedures.
Procedure | Pros | Cons |
---|---|---|
Changing service plans |
|
|
Swapping resources |
|
|
Notes:
1. To see a comparison between the Hosted Exchange module's resources and the Hosted Exchange application's resources, refer to Appendix: Comparison of Application and Module Resources.
2. To notify your customers about the provisioning of Hosted Exchange services, you can use the Welcome e-mail - Hosted Exchange notification template. To do this, update its contents as you need and specify it in your Hosted Exchange service plans in the Notification About Service Provisioning setting.