Creating 'Office 365' Service Terms

This section describes how to create a service terms set for the Office 365 application. This service terms set will be used in 'Office 365' service plans.

To create the service terms set, perform the following actions:

  1. Go to System > Settings > Terms in the Finance group.
  2. Select the Service Terms tab.
  3. Click Add New Service Terms.
  4. Specify the following properties:

    • General

      • Name: Office 365.
    • Regular Subscriptions Policy

      • Grace Period (days): 30.
      • Hold Period (days): 90.
      • Destroy Service after Hold Period: Yes.
    • Trial Subscriptions Policy

      • Grace Period: 30.
      • Hold Period: 30.
      • Destroy Service after Hold Period: Yes.
  5. Click Save.