Creating the 'Office 365' Service Template

This section describes how to create the Office 365 service template.

Important:

1. You should create only one Office 365 service template per application instance. Do not create several Office 365 service templates for the same application instance.

2. Do not include Office 365 resource types of different application instances in the same Office 365 service template.

To create the Office 365 service template, perform the following actions:

1. In the OA Operations Provider Control Panel, go to Products > Service Templates.
2. Click Add New Service Template.

3. Specify the following parameters:

   • Name: The name of the service template. For example: Office 365.
   • Description: The description of the service template. This parameter is optional.
   • Autoprovisioning: This defines whether subscriptions based on the service template are auto-provisioned (Yes or No). Select Yes.
   • Type: This defines the type of the service template. Select the Custom value from the drop-down list.

   Click Next.

4. Include the following resource types:

   • Office 365 Global Settings. The resource limit must be set to Unlimited.
   • Office 365 Tenant. The resource limit must be set to 1.
   • Office 365 User. The resource limit defines the maximum number of Odin Automation users which can have the Office 365 service assigned in an Office 365 organization. The resource limit must be set to Unlimited.
   • Office 365 Cloud User. The resource limit defines the maximum number of Office 365 users which can be created in an Office 365 organization. The resource limit must be set to Unlimited.
   • Office 365 Domain. The resource limit defines the maximum number of domains which can be created in an Office 365 organization. The resource limit must be set to Unlimited.
   • All the Office 365 License resource types that you created earlier. The resource limit defines the maximum number of Office 365 licenses of a particular type which can be assigned to Office 365 users. The resource limit must be set to 0. Note that the actual resource limit will be configured in the corresponding service plan. See Creating 'Office 365' Service Plans for details.
   • All the Office 365 Add-on resource types that you created earlier. The resource limit defines the maximum number of Office 365 add-on licenses of a particular type which can be used in an Office 365 organization. The resource limit must be set to 0. Note that the actual resource limit will be configured in the corresponding service plan. See Creating 'Office 365' Service Plans for details.

   • PBA. The resource limit must be set to Unlimited.

     Note: The PBA resource type must be included if you need integration between the Office 365 application and OA Billing. This integration enables customers to adjust license limits and upgrade licenses from the application screen located at Office 365 > Licenses. If you do not need this integration, do not include the resource type in the Office 365 service template.

   • Office 365 Subscription Provisioning. The resource limit must be set to 1.
   • Async Operations. The resource limit must be set to Unlimited.
   • Office 365 Tenant Contact Data. The resource limit must be set to 1.
   • Total points sold. The resource limit must be set to Unlimited.
   • Total seats sold. The resource limit must be set to Unlimited.

   Click Next.

5. Specify the resource limits and click Next.
6. Validate the service template parameters carefully and click Finish.
7. Activate the newly created service template.
8. In the OA Billing Provider Control Panel, go to Products > Service Plans.
9. Select the Service Templates tab.
10. Click on the newly created service template.

11. Configure the Destroy Service on Cancel property of the service template:

    1. Select the General tab.
    2. Click Edit.
    3. Set Destroy Service on Cancel to No (the checkbox is clear).
    4. Click Save.
12. Select the Service Parameters tab.

13. Add the aps_defaults_o365 service parameter to the service template:

    1. Click Add New Parameter.

    2. Specify the following properties:

       • Parameter ID: The aps_defaults_o365 value must be specified.
       • Name: The Office 365 Subdomain value must be specified.
       • Description: Leave this empty.
       • Value Type: The String value must be chosen.
       • Required: Leave the checkbox empty (No).
       • Ask on Order placement: Select the checkbox (Yes).
    3. Click Save.

Note: If the Office 365 service template is intended for a Test in Production (TIP) account, you can speed up the resource cleanup of the TIP account by setting Destroy Service on Cancel to Yes.

For example, create the following service template:

Office 365

Resource Type	Limit
Office 365 Global Settings	Unlimited
Office 365 Tenant	1
Office 365 User	Unlimited
Office 365 Cloud User	Unlimited
Office 365 Domain	Unlimited
Office 365 Business Premium	0
Office 365 Extra File Storage (1 GB)	0
Exchange Online Archiving for Exchange Online	0
Exchange Online Advanced Threat Protection	0
PBA	Unlimited
Office 365 Subscription Provisioning	1
Async Operations	Unlimited
Office 365 Tenant Contact Data	1
Total points sold	Unlimited
Total seats sold	Unlimited