Creating the 'Office 365' Service Terms

This section describes how to create a set of service terms for the Office 365 application. This set of service terms will be used in Office 365 service plans.

To create this set of service terms, perform the following actions:

1. Go to System > Settings > Terms in the Finance group.
2. Select the Service Terms tab.
3. Click Add New Service Terms.

4. Specify the following properties:

   • General

     • Name: Office 365.

   • Regular Subscriptions Policy

     • Grace Period (days): 30.
     • Hold Period (days): 90.
     • Destroy Service after Hold Period: Yes.

   • Trial Subscriptions Policy

     • Grace Period: 30.
     • Hold Period: 30.
     • Destroy Service after Hold Period: Yes.
5. Click Save.