Configuring the Cookie Notice for the CloudBlue Commerce Login Page and Marketplace

To comply with the European general data protection regulations (GDPR), your users visiting CloudBlue Commerce and Marketplace must be explicitly asked for permission to allow the use of cookies. This is done by displaying a cookie notice in the users' browsers.

There is a default predefined text in the notice that we prepared for your convenience: "We use cookies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. By browsing our website, you consent to our use of cookies. For more information, visit our cookie policy." The text is accompanied by two buttons: "Accept All" and "Decline All". You can use these default texts or change them.

To display the cookie notice to users, do the following:

1. Install these updates and extensions in CloudBlue Commerce, if you have not done that yet:

   • Hotfix for CloudBlue 20.4 v. 20.
   • GDPR 3.2.16 or later.
   • IdP 1.7-235 or later. After installing or upgrading IdP, make sure that IDP status is set to Enabled in Provider Panel > Services > Identity Service > Settings tab. Otherwise the cookie banner will not be displayed.

2. Make sure that GDPR support is switched on. Go to the Provider Panel > System > Settings > System Properties > General tab. GDPR Support must be set to Enabled. If it is not, scroll down to the bottom of the page, click Edit, select the GDPR Support checkbox, and click Submit.

   Note: The GDPR support is also needed to display a custom Privacy Policy. If you customized a Privacy Policy, do not switch the GDPR support off.

The users will see the cookie notice in their browsers and will have the option to review the list of cookies and accept or decline them.

Note:
The cookie notice will be automatically displayed for all brands configured in CloudBlue Commerce. If you do not need to display the notice for all brands, you can switch it off in a brand's settings.

If you want to adjust the default text that is displayed in the cookie notice, do the following:

1. In the Provider Panel or Reseller Panel, go to System > Settings > Brands, select a brand, and click the GDPR Cookies tab.
2. Under Banner Settings, click Edit, change the text as needed, and click Submit. Be sure to change the text for all other supported locales as well.

If you plan to embed third-party applications in the Marketplace, you might need to expand the default list of cookies and specify the additional cookies required by the applications. You can also add a new cookie category. To add custom cookies, complete these steps:

1. Go to the Provider or Reseller Panel > System > Settings > Brands, select a brand, and click the GDPR Cookies tab.
2. Under Cookies, click Add.
3. Specify a cookie name, select a category, set the expiration time, specify the provider name and description, and click Submit.