How It Worked Before UX1 is Introduced
Until now, resellers had to use several control panels to do all the activities related to their business:
- Online Store
- Reseller Control Panel (RCP) – management panel.
- Customer CP – self-service control panel for resellers.
- Customer Control Panel (CCP) – self-service control panel for customers.
Four different panels and four completely different experiences. To solve this, Ingram Micro introduces the UX1 panel providing a unified experience that covers all the needs and expectations in just one place.
What is UX1
The UX1 panel introduces a single control panel for resellers, customers, and end-users. UX1 adapts to different users depending on their role – a reseller, a customer's administrator, or a customer's service user. It provides the best user experience and a user-friendly interface. Since the implementation is based on the APS technologies, it can be expanded making your business and possibilities growth. The implementation is based on the APS technologies.
With the UX1, resellers get access to the most critical parts of their business operations, including
- End-customer accounts
- Financial status management: account balance, invoices, payments and available payment methods
- Own account and staff management
UX1 is flexible and modular and it can be easily enhanced by components that deliver value on top of basic capabilities
- UX1 Marketplace (UX1 MP) is an eCommerce solution that delivers outstanding buying and user experience. See the UX1 Marketplace documentation for details.
- Reporting and Data Export (RDE) is a component that allows you to generate and export reports about rated transactions. See the Reporting and Data Export documentation for details.
