Configuring System Properties

Switch this option on to forbid a CloudBlue Commerce Administrator from creating a staff member without filling in the specified information in the personal details. This property can be modified by the provider or reseller. The same is valid for the following options:

“Last name” is a mandatory Staff Member's details field

“Address” is a mandatory Staff Member's details field

“Phone” is a mandatory Staff Member's details field

“City” is a mandatory Staff Member's details field

“Zip/Postal code” is a mandatory Staff Member's details field

Mandatory phone country and area code fields

Mandatory state field for accounts

A provider (or L1 reseller) can have resellers who need to integrate their management systems (for example, ERP) with the platform. To allow those systems to get access to the platform, the provider can choose to do it through a third-party API gateway (for example, Microsoft API gateway). In this case, the provider must specify the URL of the chosen API gateway in the APS OAuth API Gateway URL field.

Example of the URL:
https://api.gate-provider.test:10443

Note: The provider must ensure that the API gateway forwards its domain name in the X-Forwarded-Host header. It must forward the host name specified by the client in the Host header.

For more details on using an external API gateway, refer to this section.

When setting up the APS controller to integrate with APS connectors in the Internet, enter the public domain name (or public IP address) and TCP port (optional) of the OSS microservice proxy as configured in the proxy settings or reverse NAT server settings in the following format: <domain-name>:<port> or <ip-address>:<port>.

Enable this property only when testing and debugging APS packages on a demo CloudBlue Commerce system.

Use to allow custom views to plug in to the PCP. This property is enabled by default.

Use to give resellers and customers the ability to add domains using the CP. This system property can be modified by a provider or a reseller.

Use to give resellers and customers the ability to remove domains using the CP. This system property can be modified by a provider or a reseller.

Use to enable staff members to create only one-time passwords for other staff members of the provider, a reseller or a customer as well as allow a customer's staff members to set only one-time passwords for service users. If you enable this feature, staff members of any level will be able to create one-time passwords for all the above user categories. All such users must then change those single-use passwords to their own permanent ones on their first login to their control panel. CloudBlue Commerce synchronizes this setting for your resellers automatically.

Turn on if you want to enable your customers to use custom UPN logins for their service users. Without this option enabled, the customers will be able to create UPN logins only by selecting their domains registered in CloudBlue Commerce. This system property can be modified by a provider only.

By enabling this property, you can downgrade any subscription with resource overuse. In that case, on the Home > All Resource Usage screen in the CCP, resource overuse will be displayed. If the property is disabled, a downgrade will fail. If limits on the target subscription are set to zero for some services, they will be unprovided regardless of this system property value. This system property can be modified by a provider or a reseller.

Use to give resellers and customers the ability to add NS records using the CP. This system property can be modified by the provider or a reseller.

Use to control the ability to change a subscription for a domain. If it is disabled, there is no ability to change it. If the subscription is changed, all hosting services installed on the domain within the bounds of the source subscription are uninstalled. Then services are installed on the domain according to the destination subscription. The subscription change does not transit the content and hosting configuration. This is a system-wide property that only the provider can change. It is disabled by default.

For example, a customer account has two subscriptions. The first subscription includes Service A and Service B, and the second subscription includes Service C. The example.com domain is created under the first subscription. Service A and Service B are added to the example.com domain. After changing the example.com domain's subscription from the first one to the second one, Service A and Service B are removed, and Service C is added to the example.com domain respectively.

Use to give the ability to add multiple level domains. Such domains have several dots in the domain name (for example, domain.co.uk). This property is only applied during domain addition, so changes do not affect already existing domains. This system property can be modified by the provider or a reseller.

Enter a period (in days) for your browser to automatically retrieve system properties from a database. You can also do this manually by clicking Refresh list of properties from database. This option can be useful when there are two or more administrators who have different entry points to CloudBlue Commerce. When any of them makes changes in system properties, the others will see them updated after the time period defined in the Cache Expiration Time field or immediately by clicking Refresh list of properties from database. This system property can be modified by the provider or a reseller.

Use to hide the fields for manual password entry in the customer user creation (or editing) wizard in the PCP and the RCP. If you enable this feature, your staff members and staff members of your resellers will only be able to generate passwords automatically for customers' staff members. CloudBlue Commerce synchronizes this setting for your resellers automatically.

Use to provide a link to a page where customers can access guides, tutorials and other documentation concerning CloudBlue Commerce administration. This system property can be modified by the provider or a reseller.

Use to set a default registrar status value for domains. This value is automatically applied to all newly created domains. This system property can be modified by the provider or a reseller.

Use to define a URL where a customer is redirected after clicking the Forgot password? link. If this field is empty, the customer is redirected to the default URL.

Use to define a URL where a staff member of a customer or reseller account is redirected to in the following cases:

• The staff member logs in to the PCP using the standard Operations login screen and the Prohibit non-admin users direct logins to Operations CP property is enabled.
• The staff member’s session in the PCP is expired.

This system property is not defined by default (the standard Operations log-in screen is used). It can be modified by the provider only.

Use to define a URL where a staff member of a customer or reseller account is redirected to after clicking the Logout link in the PCP. If the property is not defined, they are redirected to the standard CloudBlue Commerce login screen. This property is not defined by default. It can be modified by the provider only.

Specify the period in minutes, during which the system counts login failures. This property is used together with the Password brute force attack protection option.

Use to oblige a customer to accept Terms and Conditions after logging in to the control panel after purchasing a service with the help of:

• a sales person, or
• a reseller, through REST API using an external system.

Use to define how to bind a new account to a brand when the account is created through the pem.addAccount Operations Public API method.

Note: The system property is valid if the brand is not specified in the branded_domain_name parameter of the method.

The following options are available:

• The system property is disabled. If a vendor’s account has a default brand, a new account is bound to this brand. Otherwise, a new account is not bound to any brand (system-wide service names are used for accessing hosting services).

• The system property is enabled. In this case, the following scenarios are possible:

  • If a vendor’s account has a default brand, a new account is bound to this brand.
  • A vendor’s account has no default brand, but the vendor’s account is bound to a brand of a parent vendor’s account. In this scenario, a new account is bound to a brand of the parent vendor’s account.
  • A vendor’s account has no default brand and it is not bound to a brand of a parent vendor’s account. In this scenario, CloudBlue Commerce looks up for a brand in the hierarchy of accounts: the default brand of the parent vendor’s account (if such a default brand exists) or a brand to which the parent vendor’s account is bound (if such a brand exists), right up to the provider’s account. If CloudBlue Commerce finds the required brand, a new account is bound to this brand. Otherwise, a new account is not bound to any brand (system-wide service names are used for accessing hosting services).

This system property is disabled by default. It can be modified by the provider only.

Enter the login to the server where billing usage reports are published.

Specify the number of sequential failed login attempts after which CloudBlue Commerce locks the user out. This property is used together with the Password brute force attack protection option.

Use to define an upper limit for the TTL of DNS Records. This system property can be modified by the provider or a reseller.

Use to set the number of list items displayed per single page (100 by default).

Use to defend users from brute-force attacks. A user (staff member or service user) is temporarily blocked from accessing the control panel after several sequential failed login attempts. Configure the following parameters for this option amongst the list of system properties:

• Failed login attempts checking period (minutes)
• User locking period after too many authentication errors (minutes)
• Maximum authentication attempts before locking user

These system properties can be modified by the provider or a reseller.

Enter a password to the server where billing usage reports are published.

Specify the period that users' passwords are stored in the CloudBlue Commerce database.

Specify the number of previously used passwords that cannot be reused by staff members and service users when setting a new password.

Enable this property for identical DNS records to not be allowed for a single domain. This system property can be modified by the provider only.

Use to define whether a staff member of a customer or reseller account is allowed to log in to the PCP using the control panel URL. This property is disabled by default.

The following options are available:

• Disabled: A staff member is allowed to log in to the PCP using the Operations control panel URL.
• Enabled: A staff member is redirected to the URL defined by the External login URL system property. If the External login URL system property is not defined, the staff member is redirected to the standard Operations login screen.

This system property can be modified by the provider only.

Use to define whether customer domains registered elsewhere can be hosted on DNS servers managed by CloudBlue Commerce. The following options are available:

• The system property is enabled. A DNS Zone of a customer domain registered elsewhere can be provisioned on DNS servers managed by CloudBlue Commerce. The customer can choose which type of DNS Hosting to use for domains registered elsewhere: from the Internal name server (Use nameservers provided by vendor) to the External (Use external name servers. In this case you are managing DNS records yourself).
• The system property is disabled. A DNS Zone of a customer domain registered elsewhere cannot be provisioned on DNS servers managed by CloudBlue Commerce. The customer can use the External (Use external name servers. In this case you are managing DNS records yourself) DNS Hosting type for domains registered elsewhere.

The property is enabled by default. It can be modified by the provider only.

Use to enable and disable the ability of customers and resellers to manage DNSSEC for domains registered elsewhere.

Note: DNSSEC is provided for domains with internal DNS hosting only.

This system property can be modified by the provider only.

Enter a URL where customers can ask questions and get answers related to the services you provide. It can be a link to the corresponding forum section or the FAQ page of your site. This system property can be modified by the provider or a reseller.

When a user has been inactive for some time (that is, does not perform any actions in the control panel) the session closes due to inactivity timeout. To proceed, the user must log in again. This parameter defines when a customer's user will see a notification saying that the session will expire soon due to inactivity. This parameter is not related to the User session timeout (minutes) parameter (see below). This parameter allows you to only set after how many minutes of inactivity a warning message will be displayed to your customers' users.

Note: Make sure you set the session timeout notification delay shorter than the CloudBlue Commerce session timeout. Otherwise, your customers' users will not receive session timeout notifications. The session timeout notification delay and the CloudBlue Commerce session timeout are not interrelated and there is no automatic validation mechanism to compare their values.

This setting is applicable only to UX1 for Customers users, and is not applicable to PCP or RCP users.

Turn this option on for US states and Canadian provinces names to be displayed in two-letter variants, like AL for Alabama, ON for Ontario, and so on, when entering any contact information for a US or Canadian person or organization in CloudBlue Commerce. This option is system-wide, that is, it affects both PCP and CCP views. This system property can be modified by the provider or a reseller.

If you offer any kind of support to your resellers and customers, here you can specify the URL of the page containing information on contact details. This system property can be modified by the provider or a reseller.

Provide a link to a page where subscribers can report on problems they come across while working with CloudBlue Commerce. This system property can be modified by the provider or a reseller.

When you log in to Billing from Operations, Billing determines what skin is currently used in CloudBlue Commerce and where it is located in order to apply the same skin. The property allows for the configuring of how such information is provided to Billing. If the property is enabled, Billing receives a full URL to the CloudBlue Commerce skin located in the Operations and Billing shared storage. If the property is disabled, Billing only receives the skin name which it uses to find the CloudBlue Commerce skin in the Billing native storage of skins. This system property can be modified by the provider or a reseller.

Specify the length of the temporary lock-out period in minutes. This property is used together with the Password brute force attack protection option.