Introduction to UX1

The Convenience of UX1

Before, resellers had to use several control panels to complete business tasks:

  • Reseller Control Panel (RCP)
  • Customer CP
  • Customer Control Panel (CCP)

Four different panels with completely different experiences. To solve this, Ingram Micro developed the UX1 panel to provide a unified experience that covers all needs and expectations in one place.

What is UX1

The UX1 panel introduces a single control panel with a great user experience and interface for resellers, customers, and end users. UX1 adapts to different users depending on their role – a reseller, a customer's administrator, or a customer's service user. Since the implementation is based on the APS technologies, it can be expanded as your business and possibilities grow.

With UX1, resellers get access to the most critical parts of their business operations, including:

  • End-customer accounts
  • Financial status management: account balance, invoices, payments, and available payment methods
  • Own account and staff management

UX1 is flexible, modular, and can be easily enhanced by components that deliver value on top of basic capabilities such as:

  • UX1 Marketplace (UX1 MP). This is an eCommerce solution that delivers an outstanding buying and user experience. See the UX1 Marketplace documentation for details.
  • Reporting and Data Export (RDE). This is a component that allows you to generate and export reports about rated transactions. See the Reporting and Data Export documentation for details.

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