Adding Office 365 Services to Existing Service User

This section describes how to add Office 365 services to an existing service user.

Adding Office 365 Services from Service User List of Account

To add Office 365 services to an existing service user, perform the following actions:

1. In Customer Control Panel, select the Users tab.
2. In the list of service users, click on the required service user.
3. Click Add Service.
4. In the Services area, select the Office 365 service.
5. Click Next.

6. Select the Send Welcome Message checkbox to provide the user with the welcome message which will contain the following information: the URL of the Microsoft Online Services Portal, login, temporary password (the user must change this password after logging in to the portal). If the checkbox is selected, in the User Actual Email field specify an e-mail address where the welcome message will be sent.

   Specify the following Office 365 settings of the user:

   • Role – the role of the user in your Office 365 organization
   • Usage Location – the location of the user

   Select Office 365 licenses that will be assigned to the user and click Next.

7. Validate the specified settings and click Finish.

Adding Office 365 Services from User List of Office 365 Application

To add Office 365 services to an existing service user, perform the following actions:

1. Assign Office 365 licenses to the service user. See Managing Licenses of Office 365 User for details.
2. Specify a role and a usage location of the service user. See Editing Office 365 User for details.

Important: The login names of service users must contain domains added to your Office 365 organization. See the Adding Domain to Office 365 Organization section for details.