A Direct CSP Provider or an Indirect CSP Provider Uses a Reseller Account in CloudBlue Commerce

This business scenario is a variation of the 'Direct CSP Provider or Indirect CSP Provider Uses Provider Account in CloudBlue Commerce' business scenario. You must use the same configuration instructions as described in The Cloud Solution Provider Scenario, with certain exceptions:

• If you already have an installed Microsoft 365 application endpoint, you do not need to deploy a new one.

• A separate instance of the Microsoft 365 application must be created for the Direct CSP Provider or the Indirect CSP Provider. Note that the Microsoft ID of the Direct CSP Provider or the Indirect CSP Provider must be specified in the Reseller tenant ID setting of the instance.

  Important:
  
  1. For an application instance created for a Direct CSP Provider, set the Reseller Mode setting to the Direct CSP Provider value.
  
  2. For an application instance created for an Indirect CSP Provider, set the Reseller Mode setting to the Indirect CSP Provider value.

• Separate add-on types, license types, Microsoft 365 resource types, Microsoft 365 service templates, and Microsoft 365 service plans must be created for the Direct CSP Provider or the Indirect CSP Provider. We recommend that you use a unique prefix in the names of these resources, service templates, and service plans to indicate that they belong to this specific Direct CSP Provider or Indirect CSP Provider.

Perform the following additional steps to complete the configuration of the reseller account of the Direct CSP Provider or the Indirect CSP Provider:

1. Delegate the Microsoft 365 service plans of the Direct CSP Provider or the Indirect CSP Provider from the provider account to the reseller account of the Direct CSP Provider or the Indirect CSP Provider. To do this, complete these steps:

   1. Log in to CloudBlue Commerce using the credentials of the provider account.
   2. Go to Products > Service Plans.
   3. Select the Service Templates tab.
   4. Click the reseller service template (Service Name is Resellers Management) of the reseller account of the Direct CSP Provider or the Indirect CSP Provider.
   5. Select the Delegated Plans tab.
   6. Add the Microsoft 365 service plans of the Direct CSP Provider or the Indirect CSP Provider to the list of delegated service plans.
2. Configure the online store under the reseller account of the Direct CSP Provider or the Indirect CSP Provider. See Configuring Your Online Store for details.
3. Configure the Microsoft 365 subdomain form under the reseller account of the Direct CSP Provider or the Indirect CSP Provider. See Configuring the Microsoft 365 Subdomain Form for Billing for details.
4. Subscribe the reseller account of the Direct CSP Provider or the Indirect CSP Provider to a Microsoft 365 Customer Management service plan. To learn more about this service plan, see Creating the 'Microsoft 365 Customer Management' Service Plan.