Viewing and Managing AWS Credits

  1. Access the AWS Discount and Credit Manager by following the instructions in this section.
  2. Click the Credits tab to see the AWS credits from the most recent closed billing period.

    • This list is updated monthly using data retrieved from AWS CUR/Athena.

    • It includes:

      • Unassigned credits from the previous month

      • Credit ID generated in Connect (e.g., AWSC-000000-0000-0000)

      • Customer ID and Asset ID

      • Credit amount and description

      • Date (year and month)

      • Credit status (Assigned, Pending, Processing, or Processed)

  3. Use the filters at the top of the page to narrow down the list and find specific information.

  4. Download the credit list by clicking the Download button. You can apply filters before downloading to export only the relevant data.

Credit Status Descriptions

Status Description Options
PENDING_ASSIGN The credit has been retrieved from AWS but it is not assigned yet. You can assign credits using the default configuration or use the most appropriate rule, which will be selected by the system. When credits are assigned using a credit rule, you can see the rule that will be used by clicking Manage > Edit. You can always manually adjust the credit configuration suggested by the credit rules.
ASSIGNED The credit is assigned or split among the selected resellers or customers, but has not yet been picked up for invoicing. The assignment can still be edited or deleted before it is collected by the usage process for invoicing.
PROCESSING The credit has already been picked by the usage process and it is included in a usage file but, the usage record has not yet been closed and invoiced by CloudBlue Commerce. Credits in this status are read-only. Click Manage > View to see the usage file ID, record ID and the processing date.
PROCESSED The credit has been invoiced. Credits in this status can only be open in read-only mode. Click Manage > View to see the usage file ID, record ID and the processing date.
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