Viewing Customer Tenant Data
To view customer tenant data, log in to your CloudBlue Commerce account and select Microsoft Online Management in the left menu. This will allow you to see the details such as the customer name in CloudBlue Commerce, the Microsoft domain name, the tenant ID, the number of licenses assigned, etc.
Note: Additionally, you can download an extended subscription report containing information from both Microsoft and CloudBlue Commerce, where you can see if the information on both sides matches. To obtain more information about this report, see the Obtaining a Detailed Report of Microsoft NCE Subscription section.
Only if you logged in as a reseller
To retrieve the latest customer tenant data from the Microsoft cloud, click Refresh.
Note: A tenant synchronization will also take place whenever an action is performed in MOME which alters data in Microsoft. For example, when a user is created or disabled, or when a secure score action is updated, the tenant synchronization will take place. Additionally, a periodic task is available in CloudBlue Commerce named "Tenant Weekly Synchronization", which synchronizes all the active tenant resources on a weekly basis.