Creating and Managing Service Offers (Sales & Product Management)

Services you can sell

You can sell a wide variety of hosted and cloud services:

• Cloud-based services such as, for example, Office 365, Azure, Acronis backup, or services from the APS catalogue.

• Traditional shared web hosting services such as WebHosting Linux and WebHosting Plesk

• IAAS services such as, for example, VPS hosting or Odin Automation Cloud Infrastructure (OACI).

• Domains

• Licenses

• SSL Certificates

• Your own services by integrating them with Odin Automation in one of these ways:

  • as described in the APS standard

  • as described in Odin Automation Custom Services Integration Guide.

For more information about available services see Odin Automation documentation for selected services.

Making a service available for sale

To be able to sell a particular service, make sure it is properly deployed and configured in your Odin Automation system as described in:

• Odin Automation documentation for selected services

• Documentation for third-party APS applications from the APS catalogue.

Sales channels you can use

You can sell your service offers to different types of customer in these ways:

• (to existing online customers) via the Customer Control Panel, where customers can log in and purchase additional services or change their current subscriptions.

• (to new online customers) via the Odin Automation Online Store, where customers can create new customer accounts and purchase your service offers. For more information on:

  • how to configure your Odin Automation Online Store, go to Odin Automation Online Store Guide.

  • how to make your service plans available for sale in the online store, go to Making a Service Plan Available for Sale.

• (to indirect customers) via resellers. For more information on how to configure a reseller network and sell through resellers refer to Odin Automation Premium Getting Started With Resellers Guide.

• (to customers who do not shop online) by placing orders on behalf of your customers via the Provider Control Panel or Customer Control Panel after agreeing on the terms of sale through your existing physical channels.

How to create a service offer in Odin Automation

To be able to sell your service offers via Odin Automation, you should create and configure the respective service plans. An important aspect of service offer management is choosing the right billing model at the beginning.

To create a service offer:

1. Choose one of the billing models.

2. Create these objects, which are necessary for the configuration of a service plan (or make sure there are such objects in your system):

   • a service template with the necessary parameters

   • a plan category with the necessary parameters

   • a sales category with the necessary parameters

   • a unique group with the necessary parameters

   For more information see Creating Objects Necessary for Configuring Service Plans.

3. Create a service plan with the necessary parameters.