Ways of Reseller Synchronization

The synchronization of resellers can be performed in the following ways:

  1. Providers can perform the synchronization of a reseller plan: in this case, all resellers who are subscribed to this reseller service plan will be synchronized (all changes that you have made to delegated service plans which are included in the reseller service plan will be propagated to the resellers). There are two options:
    • Synchronize direct resellers (all L1 resellers) who are subscribed to a particular reseller plan.

      To synchronize all your L1 resellers who are subscribed to a particular reseller plan:

      1. Go to Provider Control Panel > Billing > Products > Service Plans. Click the necessary reseller plan.

      2. Click Synchronize Direct Resellers. Select the necessary synchronization options. Click Synchronize.

    • Synchronize direct resellers and all their sub-resellers who are subscribed to a particular reseller plan: in this case, all L1, L2, L3, ..., Ln resellers (and so on) who are subscribed to a particular reseller service plan (or its delegated copy) will be synchronized with the changes on the provider's side.

      To synchronize all your direct and indirect resellers who are subscribed to a particular reseller plan:

      1. Go to Provider Control Panel > Billing > Products > Service Plans. Click the necessary reseller plan.

      2. Click Synchronize All Resellers. Select the necessary synchronization options. Click Synchronize.

  2. Providers can perform the synchronization of a specific reseller. There are two options:
    • Synchronize a specific reseller.

      To synchronize a specific reseller:

      1. Go to Provider Control Panel > Billing > Operations > Resellers. Click the necessary reseller in the list.

      2. Click Synchronize This Reseller. Select the necessary synchronization options. Click Synchronize.

    • Synchronize a specific reseller with all sub-resellers: in this case, both the chosen reseller and all its sub-resellers (who may be subscribed to different reseller plans, not necessarily the same reseller plan as the chosen reseller) will be synchronized with the changes on the provider's side.

      To synchronize a specific reseller with all its sub-resellers:

      1. Go to Provider Control Panel > Billing > Operations > Resellers. Click the necessary reseller in the list.

      2. Click Synchronize This Reseller And Sub-Resellers. Select the necessary synchronization options. Click Synchronize.

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