Preface to Syncro Integration

Before integrating between Reseller Marketplace and Syncro, we recommend you get acquainted with the following terms and procedures.

Steps to Get Started

The following main steps a reseller needs to do to get started with the Syncro integration:

  1. Set up Syncro API Credentials: The Reseller Marketplace communicates with Syncro through API. Therefore, you need to set up required API credentials using these instructions.

  2. Set up Syncro integration: At this step, you need to log in and integrate Syncro with Reseller Marketplace using these instructions.

  3. Synchronize: Now, you need to synchronize orders and subscriptions between Reseller Marketplace and Syncro using these instructions.

    Important: Several subscriptions can be synchronized with one invoice; one subscription cannot be synchronized with several invoices.

About Mappings

To ensure that there are no mismatches, and all changes in Reseller Marketplace are synchronized with Syncro, the objects in both systems must be mapped. That is, Reseller Marketplace Product Catalog, Customer Catalog, Order and Subscription must be mapped with the respective Syncro objects: Services, Company, and Invoice.

There are three ways to map your customers between Reseller Marketplace and Syncro, and two ways to map your products between Reseller Marketplace and Syncro. Orders and subscriptions are mapped during the subscription synchronization process.

Note: You can also create a Syncro product during the synchronization process.

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