Managing Special Pricing in Seamless Move for Adobe

Before importing Adobe subscriptions via Seamless Move, you should verify that the recurring unit prices, lower limits, and currencies match your existing records.

Step 1: Export and Modify Subscription Data

In the final step of the Seamless Move wizard, click the Export to Excel button to download the subscription manifest.

You may review and update the values in only the following columns:

  • Lower_limit

  • Recurring_Reseller_Unit_Price

  • Recurring_Reseller_Currency

  • Recurring_Customer_Unit_Price

  • Recurring_Customer_Currency

Important: Do not modify any other columns. The file must retain its original structure and data in all other fields. If any other columns are altered, the file will be flagged as invalid and the import will fail.

Step 2: Upload via Admin Operations

Once your Excel file is updated, use the Admin Operations option to finalize the import.

Note: Access requires the Seamless Move Admin Operations privilege. See Managing Privileges for more info.

  1. Select Admin Operations from the left-hand navigation menu.

  2. From the dropdown list, select Adobe Bulk Import.

  3. Drag your updated Excel file into the upload area or click the upload link.

  4. The system will automatically check the file for errors. Click Next once validation is complete.

  5. Review the subscription details on the confirmation screen and click Import.

Permission and Restrictions

To ensure a successful migration, please note the following account requirements:

Account Level Permission Status
Provider Allowed to create migration orders.
Reseller Restricted (Validation will fail by default).
Operating Unit Exception: Resellers marked as an "Operating Unit" in the Provider Control Panel may create migration orders.
Customer Restricted (Validation will fail by default).

Note: For additional information, see Migration Order Creation Permissions.