Placing Orders

You can place sales, change, renewal, cancellation, and transfer orders to perform the following tasks:

• Subscribing Customers to Service Plans
• Upgrading or Downgrading Subscriptions
• Renewing Subscriptions
• Canceling Subscriptions
• Transferring a subscription from one customer to another
• Transferring a customer from one distributor to another

Billing orders are created automatically to charge customers for the previous or for the next subscription period. For more information see:

• Billing Models
• Configuring Auto-Renewal for Service Plan Subscriptions

You can track orders in the classic Provider Control Panel (PCP) and Reseller Control Panel (RCP) at Billing > Operations > Orders.